Shipping for Canada Orders
By completing your payment and finalising an order with us, you agree to the following terms and conditions regarding the shipping and delivery of your order.
- All orders are prepared and shipped within 24-48 hours of order placement (excluding weekends and public holidays)
- Please be aware that during busy sale periods, there may be delays due to the high volume of orders
- Orders placed after 1pm AEST will be processed the following day Monday to Friday.
- International customers must be aware of potential customs and duties fees applicable to your country.
- Please note international customers: We cannot ship to P.O boxes, parcel lockers or military addresses/bases.
CANADA
- 3-6 BUSINESS DAY EXPRESS DELIVERY
- $30 (CAD) FOR ALL ORDERS
- ALL PRICES EXCLUDE CUSTOMS FEES
- Please note we currently have a cap of $800 (CAD) for all orders to Canada
Important Notice on DHL Express Shipping to Canada
Due to an ongoing labor dispute, DHL Express is currently unable to accept or deliver shipments to and from Canada. As of mid-June 2025, DHL Express Canada has suspended all operations nationwide following a lockout of their workforce. Please note that we are still offering a standard shipping option to Canada during this time.
INTERNATIONAL CUSTOM FEES & TAXES
All taxes and customs charges will be the responsibility of the customer and are not included in the cost of the order or shipping charge. Taxes and customs charges vary depending on the Country and State of your shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that may be relevant to you. Billy J is not responsible for any additional taxes and customs charges that are requested or charged during the shipment of your order.
Please note: UK Customers taxes are paid for orders under 135 GBP, and taxes and duties are paid for orders over 135 GBP. UK customers will not need to pay the above at customs when their parcel arrives; the above fees are included at checkout.
NZ Customers will not need to pay anything to customs when their parcel arrives, as this fee is included at checkout.