Custom and Duty Fees

[1] Presently, we ship to the following countries in Europe: Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Guernsey, Hungary, Malta, Monaco, Portugal, Romania, Serbia, Slovakia, Slovenia, and Vatican City

[2] Presently, we ship to the following countries in the Rest of the World: Bahrain, Bangladesh, Brunei, Cambodia, China, Cook Islands, Indonesia, Laos, Macau, Myanmar, Nauru, Niue, New Caledonia, Nepal, Pakistan, Philippines, Sri Lanka, Taiwan, Thailand, Vietnam, Gibraltar, Kuwait, Oman, Saudi Arabia, Turkey, United Arab Emirates, Samoa, Solomon Islands, Tonga, Tuvalu, Vanuatu, Kiribati, South Africa and Tahiti.

PLEASE NOTE: 

Refusal of payment of customs or duty fees, may result in your parcel being returned to us or destroyed by customs authorities.

• Any costs incurred due to unpaid fees (including return shipping fees) will be deducted from your store credit.
• If your parcel is destroyed due to non-payment, we will not be able to offer compensation or a refund.

Please ensure you are aware of and willing to pay any applicable customs or duty charges to avoid these outcomes.

Please contact us at customerservice@billyj.com.au if you have any questions regarding the above.