Bridal Refund Policy

Please note: All purchases made during our Mid Year Sale are eligible for store credit only if returned due to a change of mind reasoning, this includes our bridal collection. All items from our A/W collection are also non-refundable, however can be returned for a store credit.

Items marked as "Final Sale" remain subject to our standard Final Sale policy and cannot be returned or exchanged.

We understand shopping for your special day can be difficult, so we are offering an alternate returns policy for our brides. If you purchase 3 or more full priced dresses from our bridal collection (including Mon Cheri, Je'taime, and L'amour) in one transaction, you can return them within 30 days for a full refund to your original payment method if they are unsuitable (excluding postage). If your return falls outside this 30 day period, a store credit will be issued. The 30 day window begins from the date you receive your dresses.

For more information regarding our refund policy click HERE.

If you have any further queries regarding your return, please contact customerservice@billyj.com.au