Do You Offer Refunds?

AU CUSTOMERS -

You may return eligible full priced items within 14 days of receiving your order for a refund or store credit, provided they meet the conditions detailed in our returns policy. 

Please note, existing Store Credits cannot be cancelled for a refund. 

By finalising your order, you are agreeing to the Terms and Conditions outlined in our return policy. For any further enquiries, please email customerservice@billyj.com.au.